Monday, May 5, 2014

Teach Your Family & Friends about Tech Support

I’m sure that you must have heard about various tech support scams which are making rounds these days. They call and claim to be from renowned tech support companies like Click4support and Microsoft. They ask you to accept the remote connection, allowing them to take full control of your computer.

You must be aware of these scams and avoid such calls, but your family and friends might not be aware of this. So take a step and make them aware by educating them about Tech support and the scams related to it.

The teaching starts with the top 5 tips

Tech support scams are not something new. In fact, nowadays people / fake organizations are becoming more cunning and savvy. In the year 2012, the Federal Trade Commission (FTC) launched an investigation to crack down the crooks in tech scams. It was then found that a lot of scam companies are posing as if they are legitimate tech support service providers. They have conned hundreds of customers by accessing their computers remotely.

I’m sure that these 5 tips will definitely help you in saving yourself from being a target.

1.      Reputed companies never call anyone out of the blues: - It is the most common tactic of scammers that they always claim to be a representative of a reputed customer service provider like Click4support and Microsoft.

2.      Always do homework on their services: - The internet is flooded with computer repair services. You just have to find a reliable one. A thorough research about a company helps a lot in choosing. Read online reviews of the company on the web. If the company is legitimate like Click4support,  it will surely have customer reviews. Such reviews help a lot in deciding whether to go for it or not.

3.      Always be cautious while giving remote access: - Generally, scammers claim to find a virus in your system. Then, they ask for remote access to your computer to remove the Virus. Beware! They can now install bogus security software to fix your problem or they want to gather your personal information to hack your bank accounts. Even, if you have given the access, you can end it immediately on finding their act suspicious.


4.      Take an action: - If you have already become a victim of scam, take an immediate action and file a complaint on the FTC’s website. Along with that, change all the passwords on your computer and other online accounts, especially if you have granted remote access to your PC.





1 comment:

  1. This is good post for the people who faces the problem of tech support scam.These 5 tips help users to avoid scam of tech support services.

    ReplyDelete